Risk 2012 2nd February 2012 London
Kate Hill presented a session at Risk 2012 on investigating incidents.
We have received very positive feedback on Kate’s session on the use of root cause analysis to investigate incidents. There was some debate as to whether identifying a single root cause should be the main purpose of an investigation. As always, Kate was of the opinion that there may be many causes of incidents and that focussing on one in particular could lead to potential areas of improvement being missed.
We would be interested to receive your feedback if you attended this session.
Posted by Joanne, 2 Feb 2012