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Investigation Services

Providing a sound investigation, mentoring and QA service using Root Cause Analysis

InPractice has been working with the health service since 2001 providing consultancy on a variety of topics from consent to treatment to the use of control and restraint.

Using this experience, our background in legal representation and a wide network of experts, InPractice is now offering an independent investigation, mentoring and quality assurance service.

For all services InPractice uses a unique evidence collection and analysis system based on the principles of Root Cause Analysis. The system provides detailed analysis, strong evidential links and robust, practical recommendations.


InPractice will provide a thorough, evidentially sound investigation of an incident and deliver a clear and straightforward report.

Our service can be used for all levels of incidents and serious case reviews.

For details of our investigations please see the Health Service Journal,  The TelegraphBritish Medical Journal and the BBC for details.

Mentoring and Quality Assurance

As independent investigators, RCA trainers and lawyers, Kate Hill and Jo Haswell have developed a unique framework for mentoring investigators and for systematic, consistent quality assurance of investigation reports.

Mentoring consists of regular communication with an investigator/s to ensure a high quality and thorough investigation and report. Prices start from £750 + vat. 

Quality assurance is the provision of feedback on a first draft of an investigation report in a standardised format, to allow for consistent and constructive improvement in reports.  Prices start from £250 + vat.




Root Cause Analysis: 1 Day Intensive Training Course
De Vere West One Conference Centre, London | Tues 10 Sept 2019

Root Cause Analysis Review & Quality Assurance Masterclass
De Vere West One Conference Centre, London | Weds 11 Sept 2019

Root Cause Analysis: 2 Day Intensive Training Course
De Vere West One Conference Centre, London | Tues 8 – Weds 9 Oct 2019

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